Orders

We only accept orders using our website. Once the customer submit an order he will receive a first e-mail confirming that the order has been correctly received (but not still "CONFIRMED") : orders are "CONFIRMED" only when the customer receive our "Order confirmation" e-mail.

Prices / VAT

Prices on our website do not include VAT and any other additional cost. Only at the end of the order procedure you will be prompted with a total amount based on the data you gave us (shipping destination, invoicing data, your VAT ID, shipping method, payment method). For those eligible, the VAT will not be applied in accordance with the laws in force.

On time warranty

This special warranty applies everytime you choose the shortest production time, the one corresponding to the first column: Printed circuit boards (PCB) that are " Time Guaranteed", in the unlikely and unfortunate event that, due to an accident of production, can not be made available for pickup or delivered to our forwarder on the day stated in the order confirmation email , will be shipped as free samples, no charge, not even shipping costs . For example, a circuit of the type " Double Sided Plus", ordered with a production time of 48 hours on Monday at 4 pm , must be delivered to our courier for delivery by Wednesday, or made available for pickup by 6 pm the same day. The time limit (or deadline) for urgent orders is 5 pm, therefore , the same printed circuit board "Double Sided Plus" , ordered at 17:10 pm on Monday, must be delivered to our forwarder for delivery by Thursday, or made available for pickup by 6 pm, always on Thursday . For all our products, with the words "days", we always refer to working days , thus excluding holidays, Saturday and Sunday and any production downtime, communicated from time to time on our homepage.

Shippings / Customer's pickup

Shippings are made exclusively using our delivery courier. In case of "customer pickup", PCB will be available from 6 p.m. to 7 p.m. of the scheduled production day, or starting from 9 am of the following working day.

Complaints

Complaints for possible tampering during the transportation of the goods must be immediately reported to the carrier when the goods are received and Millennium Dataware must be informed within 8 days from the receiving of the goods. After 8 days the complaint will not be accepted. For any other complaint, regarding the PCB, we are here to help you solve any problem.

Invoicing

For every order an invoice will be issued and shipped together with the goods. A copy of the invoice in PDF format will be sent by email.

Security

For performance reasons, the static textual content and images on this site are exchanged with the server via standard http connection. Instead, all dynamic content, included your personal data, will be encrypted through a secure https connection. Credit Card transactions are made on Banca Sella or Paypal secure website.

Warranty

We are responsible for the interpretation of the documents provided by the customer (traces layout and drilling) and the electrical functionality of printed circuit boards we produce. In case of defective PCB we refund the pcb costs or we produce the pcb again in the shortest time possible. We are not liable for consequential damages.

Withdrawal

Printed Circuit Boards are products made to customer's specifications and design, for this reason, withdrawal cannot be applied.

Returns

Beeing products made to customer's specifications and design, printed circuit boards, once the production has been started, must arrive at the end of the cycle. For this reason we cannot accept returns. Obviously we are still liable liable for any defect in workmanship and/or misinterpretation of the customer's designs.

Cancel order

Printed Circuit Boards are made according to design of the customer. You can cancel the order and make changes until the production has not been started. This will be notified by an email message. From that monet on, the PCB must be brought up to the end of the production cycle and the customer must pay the total amount of the order.